Letter from Maggard Memorials & Laser Art Technology
To Our Extended Family,
Your health and wellness, and that of our team members, is of the utmost importance to us. The COVID-19 is a serious concern for our community. Like many others, we at Maggard Memorials are closely monitoring the COVID-19 situation and want to assure you that we are taking the recommended precautions given to us from national, state and local health agencies that will minimize the risk of exposure.
We wanted to reach out to you and share with you the precautions we are taking to protect you and our team members. If you are feeling ill, we kindly request that you seek medical attention immediately and have a trusted family member visit us on your behalf.
For now, our Lebanon and Eaton locations remain open but with limited in-office hours. If you choose to visit please call first to schedule an appointment. We would like to avoid as much face-to-face contact as possible. Chances are we will be able to handle your needs via phone or email. We are able to take payments over the phone or through mail, we can take notes regarding layout changes and submit the new layouts to you via email or mail, we can even have phone consultations for new orders utilizing our online monument designer, and complete all needed paperwork via email or mail.
We understand that a face-to-face meeting might be a necessity. When you come to our office you can rest easy knowing that we are taking the following precautions to ensure our office stays safe and sanitized at all times:
~We have increased our cleaning procedures; continuously disinfecting public areas such as counters, door handles, desktops, chairs, computers, telephones, and credit card processing machines.
~We have, on-hand, extra cleaning and sanitizing supplies and are using them to wipe down our workstations before and after every client interaction. If needed, hand sanitizer is available to anyone who comes in the office.
We will continue to closely monitor the situation and work with our community leaders, taking their suggestions to make appropriate changes to our policy and protect the health of our clients and team members.
We will provide you updates as needed and appreciate your understanding as we work together to navigate through this uncertain time.
We value your business, but more importantly, your health! If you have any questions or concerns, please contact us directly: email@example.com 513.850.8648 or 513.850.1994
Please stay safe and aware and wash your hands! With love from, All of us at Maggard Memorials